Delivery

What are your shipping rates?
DHL/Fedex/UPS/PostNL is used on orders. At the moment the standard shipping fee for all orders is free.

Do you ship internationally?
Yes. We ship worldwide.

How long will it take for my order to arrive?
At the moment, all orders are running on a total of 5 business days (big sales excluded). Please note that weekends and holidays do not count as business days.
Once your order is ready you will receive an email notification that it is ready to be shipped. Once shipped, please allow 2-5 business days to receive your order (for international orders). Orders within the Netherlands may take 1-2 business to arrive.

How can I track my order?
After placing an order, you will receive an email confirming your order has been processed. When your hair is shipped out, you will receive an email containing your tracking number. If you have any additional questions, please contact support@bigpumpkinhair.com.